Privacy Policy

Last Updated: January 15, 2024

1. Introduction

At Phuket Eva ("we", "our", or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (phuket-eva.com) or use our electric vehicle rental services.

2. Information We Collect

We may collect personal information that you provide to us, including:

• Contact Data: Name, email address, phone number, and billing address.
• Verification Data: Driver's license details, passport information, and International Driving Permit to verify eligibility.
• Payment Data: Credit card information (processed securely through our third-party payment gateways; we do not store full card numbers).
• Telematics Data: For safety and fleet management, our EVs collect data regarding location, battery health, and driving behavior.

3. How We Use Your Information

We use the collected information for various purposes, including:

• To process transactions and manage your booking.
• To provide customer support and emergency roadside assistance.
• To send you important administrative emails (e.g., booking confirmations, policy updates).
• To improve our website and services through analytics.

4. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. However, no data transmission over the Internet or cellular network can be guaranteed to be 100% secure.